Shipping Policy

 PROCESSING TIMES:

All orders are processed within 1 to 3 business days. Orders placed over the weekend or on holidays will be processed the next business day. Time in transit does not include processing times.

 

SHIPPING TIMES:

5 to 7 business days after 24-to-72-hour processing time.

Please note, the time in transit estimates do not include processing time. Time in transit will begin once the package is with the carrier.

 

IMPORTANT SHIPPING INFORMATION 

Aviva Candle Company is not responsible for lost or stolen packages. Once the package is picked up and scanned by the carrier Aviva Candle Company has no control over how long the package will take to arrive. 

We will not be held liable for incorrectly entered shipping information or packages left, stolen, or missing

 

Aviva Candle Company is not liable or responsible for any delays, re-routes, or failed deliveries of your package. Please reach out directly to the carrier for missing packages. 

 

If you have any questions or concerns, please reach out to info@avivacandle.company.com